How do I order my prescription?

Ordering repeat medication

Non-Dispensing Patients

Please allow at least 2 full working days for your prescription to be processed.  Please leave three working days if any of your medication need to be reauthorized by a doctor.

Dispensing Patients

If you collect your medication from the surgery dispensary please allow 5 full working days for us to process your request and prepare your medication.

Where possible reorder your medication using the repeat slip attached to your prescription, this can be placed through the letter box at the surgery, in person at reception or by post.

If you enclosed a stamped self-addressed envelope with your request we will post the paper prescription (not your medication) back to you for you to collect the medication from your local chemist. If you mark your repeat slip with ‘chemist’ we will send it to the chemist in Harleston who will prepare it ready for you to collect from them.

We do not accept telephone requests for repeat prescriptions unless you are medically housebound.

Collecting Medication

Anyone with your consent may collect your medication from our dispensary.  However there are times when our staff will need to see photographic proof of identification before dispensing medication.

Medication Reviews

We will contact you to arrange a medication review when this is required.

Prescription fees

View the cost of prescriptions and whether you are entitled to free prescriptions by visiting the NHS website: