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**IMPORTANT NOTICE**


NEW: More GP Appointments released


We are working with NHS England to offer extra GP appointments over the busy winter period. This is because we know that there are times you want to be able to see a GP at short notice. We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.


The extra appointments are bookable on the day by ringing reception on the usual number or by booking online.


If you haven’t yet signed up for GP Online Services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on www.nhs.uk/GPonlineservices


If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.



**IMPORTANT NOTICE**   Please note, from the 12th January we will be making some changes to the way we offer GP appointments to improve access. From this date patients requiring the attention of a GP should call us between 8.30am and 10am. A trained medical receptionist will ask you for some information about your need and will ask the doctor to telephone you. Please be assured that the doctor calling will offer you an appointment to be seen if this is required.

 

Welcome to Harleston Medical Practice Website

 


 

The practice team aims to deliver high quality patient care in an efficient, caring way with the utmost regard to dignity, respect and confidentiality.

IF YOU REQUIRE URGENT MEDICAL ATTENTION WHEN THE PRACTICE IS CLOSED

 

PLEASE TELEPHONE 111.

 

The doctors provide full General Medical Services to patients on their practice list, including visitors who are temporarily in the area. We dispense to approximately half of our patients.

We are fully computerised using SystmOne, our appointments are computerised; and all doctors and nurses consult using the computer record.

The practice is linked electronically to the Norfolk and Norwich Hospital for pathology.

Our practice now offers patients the facility to view areas of their records online. The areas patients will be able to access will include a summary of information relating to medications, allergies and adverse reactions. As well as viewing this information, there will be the facility to download and print it. Please contact reception and complete the necessary forms if you wish to use this service.

**All patients, including children, have been allocated a named accountable GP, however you remain free to book appointments with any GP at our Practice.**

By 31st March 2016 GP Practices will be required to offer increased access to patients medical records on-line where appropriate and subject to the application of National Safeguards.

 

With effect from 31st March 2016 you may request online access to your detailed coded record either by visiting the surgery to request access or this may be requested online if you are already registered for online services.

In order for us to keep your personal data confidential, you may be requested to provide further identification to ensure that we are granting access to this information the correct person. Please contact our reception for further information.

 

 Fair Processing Notice

This is to inform patients as follows: "this Practice may supply personal health data with its legal obligation from time to time, as directed by the Secretary of State for Health, or other recognised Statutory Authority".

For more information about sharing of information other than for direct care, please see our practice leaflet.


(Site updated 18/01/2018)
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