When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call 01379 853217/852213 after 11.30am after once sufficient time has elapsed.
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Results from investigations (blood tests, x-rays etc.)
The practice’s GPs receive a very high number of test results and reports daily. Each of these must be reviewed by them and interpreted. GPs undertake this in between clinics and in the evenings/weekends. Please rest assured that you will be contacted by the practice should the result give cause for concern or if any further action is required.
The practice will not routinely contact patients to advise them of results where they are normal or satisfactory and no further action is required.
If you wish to contact the practice to check whether your test results are normal we ask that you call after 11.30 am. Please be advised that reception staff are not able to discuss results in detail as they are not clinically trained but will be happy to advise you of the GP comment once the results has been reviewed.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.