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Paddock Road Premises: Have Your Say!


Thank you for taking the time to complete our survey on our proposal for the use of Paddock Road Surgery building as a new Health Hub. Please click on the survey results tab to see the results.         


Thank you.

Appointments 

You are able to see any GP and not just your registered GP for a routine appointment.

 

Online Appointments

We offer the ability to book and cancel online GP appointments via our website.  If you are already registered to use our online prescription service you may use the same log in details.  If you are not yet registered for online services you will need to come to the surgery in person with photo-ID or a recent utility bill. Ask the receptionist for details of how to register for SystmOnline. We will then supply you with a username and first password.

The practice reserves the right to remove online access to services for anyone that in their view does not use them responsibly.

If you are unable to obtain an appropriate appointment online please contact the surgery to enquire about further availability.

 

Click on the "Systmonline" logo below to access our online services

 

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Emergency Appointments

Extra emergency appointments are reserved for urgent problems that need to be seen on the same day. Please note these may not be with your doctor of choice. In an emergency please call 01379 853503, this line is reserved for emergencies only.

Please note that doctors appointments last 10 minutes.

Telephone Advice

If you wish to speak to a doctor please call 01379 853217/852213 between 11.00 and 11.30 and they will ring you back.

Practice Nurses

Nursing and Phlebotomy appointments can be booked in advance.  We hold clinics as both our Bullock Fair and Paddock Road Surgeries.

Cancellations

If you cannot attend an appointment please let us know as soon as possible in order for the slot to be given to someone else. We have been experiencing a large number of patients not attending recently - analysis indicates that this is often patients who have booked a long time in advance.  Our appointment cancellation line is 01379 855908.

We will send text message reminders of appointments to patients, this service helps to reduce the level of DNAs.

Chaperones

 

If you feel you would like a Chaperone present at your Consultation,

please inform a member of our

Reception team or your Doctor/Nurse,

who will be more than happy to arrange this for you.

 
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